PRIVACY STATEMENT
This statement applies to Gravity Adventure Centre Pty Ltd.
As the operator of the www.gravityadventurecentre.com website, Gravity Adventure Centre Pty Ltd will, from time to time, collect personal information from you.
This privacy policy sets out how Gravity Adventure Centre Pty Ltd uses and protects any information that you give when you use this website. Gravity Adventure Centre Pty Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide personal information, we assure you that this information will be used in accordance with the Privacy Act 1988 (Cth) and the National Privacy Principles (“NPPs”). From time to time, Roller may enter into contracts with state-operated public sector organizations. In such circumstances, Gravity Adventure Centre Pty Ltd will adhere to the privacy laws of the relevant state, including the Information Privacy Act 2000 (VIC) and the Victorian Information Privacy Principles.
Gravity Adventure Centre Pty Ltd may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 30th June 2016.
As you browse our website gravityadventurecentre.com, advertising cookies may be placed on your computer so that we can understand your interests. This then enables us to present you with retargeting advertising on other sites based on your previous interaction with Gravity Adventure Centre Pty Ltd. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number.
Personal Information
Gravity Adventure Centre Pty Ltd will collect Personal Information about you when and if you complete the following actions:
- You create a Roller account via the sign-up page, or during the booking process.
- You confirm and pay for products and services we make available via the website.
- If you enter a competition.
- If you complete a survey.
- If you provide feedback to Gravity Adventure Centre Pty Ltd via email or an online form, the types of personal information we collect include:
- Name and contact details;
- Electronic addresses such as email;
- Transaction details relating to your use of our products and services;
- Any preferences you tell us about.
The main reason we collect this information is so we can contact you in case of any changes to your booking. We also need this information to process your payment.
Gravity Adventure Centre Pty Ltd will not collect, use, or disclose any sensitive information unless:
- We receive your express consent;
- We are required to by law;
- It is necessary to prevent or lessen a serious or imminent threat to the life or health of an individual who is physically incapable of giving or communicating that consent; or
- It’s necessary for the establishment, exercise, or defense of a claim.
Uses of Information
We will use the Personal Information you provide to us through gravityadventurecentre.com for the purpose for which it was provided and collected and for directly related purposes. Gravity Adventure Centre Pty Ltd may also use your Personal Information for marketing and research purposes, unless you tell us otherwise. If you do not wish to receive marketing communication, you can contact Gravity Adventure Centre Pty Ltd to advise accordingly. Please note that we may still need to use your personal information to provide you with the products you have requested as a customer.
Marketing materials might include newsletters or promotional offers from time to time. Research we will conduct will help us develop and market our services more effectively or identify other services that might be beneficial to you.
Normal uses of your personal information may include:
- Processing and administering your dealings with us as a customer or your membership;
- Providing you with the products and services you have requested from us;
- Contacting you in case of an event cancellation or to notify a change of event details.
Gravity Adventure Centre Pty Ltd will disclose your personal information in certain limited circumstances as follows:
- Disclosure of your contact details to the venue and promoters so that they can provide you with the service you have purchased.
- The venue and promoters will only be able to access your information for purposes outside of Gravity Adventure Centre Pty Ltd bookings in the case where you have made a booking through the venue’s unique URL, which is accessed through their online mediums.
- Disclosure of your personal information if this is required by law or permitted under the Privacy Act.
Sometimes Gravity Adventure Centre Pty Ltd extracts information from our collected records to produce aggregated data. This aggregated data does not identify individuals. Gravity Adventure Centre Pty Ltd uses the aggregated data for research purposes and may share the data with third parties.
How You Control and Access Your Information
Under the Privacy Act and relevant state privacy legislation, you have a right to seek access to information that Gravity Adventure Centre Pty Ltd holds about you. You also have the right to ask us to correct information about you that is inaccurate, incomplete, or out of date. You can access or correct the personal information by contacting us at admin@gravityadventurecentre.com.
How We Protect Your Information
We are committed to ensuring that your information is secure. In order to prevent unauthorized misuse, loss, access, or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Unique Identifiers
Gravity Adventure Centre Pty Ltd will not adopt or share any unique identifiers (relating to personal information) unless the adoption of that unique identifier is necessary for us to carry out our functions.
Trans-border Data Flows
Gravity Adventure Centre Pty Ltd will not transfer your personal information outside the jurisdiction it was collected in, unless the recipient of that information is subject to the privacy standards of that jurisdiction.
Card Payments
All details entered into the website, including card details, will not be stored on the website. To ensure that there are no fraudulent card payments, in the unlikely event that an unwanted person is using your account, we require you to enter your card details upon each payment on the website.
How to Contact Us
For more information, you may obtain a printed copy of our Privacy Policy by writing to us at admin@gravityadventurecentre.com.
Disclaimer
Gravity Adventure Centre Pty Ltd is not responsible for any unauthorized use of or access to the Personal Information provided. This Privacy Statement may be amended from time to time by us at our sole discretion, and variations will become effective at the time of posting.
Links to 3rd Party Websites
This website may contain links to third-party websites for your convenience and information. When you access one of these third-party linked sites, Gravity Adventure Centre Pty Ltd is NOT responsible for the privacy practices of that website. Please review the privacy policy for each site you visit.