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Faqs

Your Questions Are,
Answered Here

No, but we recommend it! We have guest-to-staff ratios and capacity limits that we won’t go over. Hence, booking in advance guarantees you a space at your preferred session – saving you the disappointment of arriving only to find we are fully booked. Please do BOOK A JUMP

No, but it is highly recommended to avoid disappointment if you arrive and the session is fully booked.

You can also phone us to book at (08) 9707 3813.  Remember, we do get busy on the hour, every hour.

Yes, all jumpers MUST sign a waiver, or have one signed by their parent or guardian on their behalf if under 18. The Terms and Conditions must be read and acknowledged. 

Sign the waiver online here, when you book, or at the waiver station when you arrive.

Signing the waiver means you agree to our Terms and Conditions, which must be read and accepted.

Bringing children or teens who are not your kids? Please remember to have the waivers signed by their parents before arrival.

We get that things happen, people get sick, and traffic can hold you up so if this happens to you, please do contact us.  As long as we have 1 hour’s notice, we are happy to switch your session to a later time if it’s not booked out, another session, or provide a rain check pass to use some other time. Please do contact us at [email protected] or phone 08 9707 3813 to discuss the options.

Our manufacturers recommended a maximum weight of 110kg per trampoline.
Absolutely no loose jewellery or earrings.  Gravity Etc grip socks are compulsory, available for purchase at entry, for $3.00. No other footwear or socks allowed. Heavy clothing not recommended. Wear something comfy! We recommend exercise clothes such as leggings and a t-shirt, or shorts and a T- shirt. You’ll be pumped with adrenaline from having so much fun, and you will get sweaty.
We strongly suggest leaving ALL valuables at home. Bring ONLY what you need to jump. We provide cubbies for backpacks, your shoes or extra clothes, and while this area is under video surveillance, Gravity ETC is NOT responsible for lost, misplaced, damaged or stolen items. You are not allowed to jump with your smart phone. Devices such as Go-Pro’s must be worn (harnessed on), not held. No loose items are allowed on the trampoline arena, so keys, coins and phones must be emptied from pockets, and jewellery removed.
Yes, you can head up onto the mezzanine and enjoy the view! Feel free to grab a barista style coffee or head to the retreat if you prefer less noise, no ticket required. Kids aged 5 and under must be supervised by a parent on the trampoline floor. You dont need to jump with them, but you do need to supervise from the main floor area.  We strongly recommend they attend a Little Gravity session or Cadets program so they learn learn how to jump safely before engaging in a full session – OR –  late afternoon sessions that have reduced bookings, for maximum safety and enjoyment. Peak sessions could be overwhelming for them. You MUST be 10 years or older to be dropped off without an adult.  Student ID must be shown if requested.  Refer to “Are there age limits”.

Jumpers 3 – 5 years:

We strongly recommend kids attend Little Gravity sessions, or the Cadets program, for safety and maximum enjoyment. This age group MUST be supervised by a parent, while on the trampoline arena.

“Little Gravity” 1-hour sessions with special pricing for preschool kids aged 3 to 5, coming, with free jumping for one supervising parent or guardian.  Our rules are designed to keep your little one safe. This is the only session that is specifically discounted for pre-schoolers and accompanying parents.  

Jumpers 5 – 9 years:

Must be supervised by an adult parent or guardian over the age of 18. The supervisor can either be a paying jumper or supervise on the trampoline arena or from our awesome mezzanine level. Management reserves the right to remove a jumper from the trampoline arena if the parent or guardian is not available during the jump time – OR notify our staff so we can ensure an extra watchful eye.

This age group can access the entire floor, except the performance trampoline if they are under 110cm tall. General admission rates apply.

Jumpers 10+

Can jump on their own, unsupervised, as long as the terms and conditions are acknowledged and the waiver is signed by a parent or guardian over the age of 18.  Student Identification may required at check-in.

All participants under the age of 18 must have a waiver signed by their guardians or parents who must be over the age of 18. Participants who are 15 years of age or older can be dropped off by their guardians and stay on the premises after signing the waiver.

Note – If the child is under the age of 15, they must have the Guardian stay on the premises with them at all times.

Note: a student ID card or other acceptable photo ID must be shown upon request if age is in doubt. A waiver MUST be signed, with Terms and conditions read by a parent.

We may contact parents to ensure they have signed a waiver and read the Terms and Conditions. If they don’t have a signed waiver and have no ID to prove their age, they won’t be able to jump. Permission or age confirmation by phone or email is not sufficient. 

Yes. The high-performance trampolines/performance wall cannot be utilized by anyone under 110cm tall, unless during a supervised training session. These trampolines are super springy and are only recommended for guests with advanced skills.

Spectators are free, please enjoy the mezzanine area for viewing.

We’ve created an awesome range of party and event sessions that can be tailored just for YOU.  Please register your interest via our Party Enquiries page or give us a call at (08) 9707 3813.